How do I bid on COMC Auctions?
All COMC Auctions are hosted on eBay through the COMC eBay Store. To place a bid, sign in to your eBay account and bid on an item in one of our auctions. If you aren’t already on eBay, you can create an eBay account.
eBay Live Auctions are currently only supported on eBay's app. Please select eBay Live from the app's home screen.
What payment options do I have for buying a COMC Auctions item?
COMC customers can save on shipping and instantly transfer items won at auction by checking out from your COMC Auctions Won page. For more information on this process, please view our article on transferring items from eBay to COMC here.
Payments can also be made through eBay!.
Please note, Live Auctions are currently ineligible to be directly transferred to COMC accounts through the COMC Auctions Won page. The COMC Mailbox service is available as a workaround to get items into a COMC account. Learn more at the Mailbox Service information page here.
When is payment due for an item I win at auction?
Payment is due within one week of the auction’s completion. Any buyer who does not pay for an item will be reported to eBay and blocked from bidding or purchasing from COMC.
How much does shipping cost directly on eBay? Can I combine shipping?
For purchases from the COMC eBay Store, our most common domestic shipping rate is $4.99 per package. There is also an additional $2 per item fee for every item after the first item. However, the shipping fee is capped at $9.99.
You may combine items purchased from our auction and fixed-price listings in your shipment.
For international orders, we ship via eBay's International Shipping program. This program does not allow for combined shipments on auction items at this time, unfortunately.
Buyers are responsible for paying these additional costs. COMC is unable to predict which of these fees, if any, will be applied, and we do not calculate or collect these fees or taxes.
How much is shipping if I transfer to my COMC account instead of paying on eBay?
Both domestic and international buyers will also have the option to save on shipping and instantly transfer items won at auction by checking out on COMC. For more information on paying through COMC, please refer to our article here.
Items paid through COMC will have the same shipping options as regular COMC purchases. However, Auction transfers have a per-item S&H fee in addition to the base shipping cost.
What do I do if there is a problem with my COMC Auctions purchase?
Please contact staff@comc.com if you experience any issues with your purchase.
Can I cancel my bid on a COMC Auction item?
A bid is a commitment to purchase an item at that price. We will not assist in any aspect of bid cancellation.
Can I return or exchange an item I purchased through auction?
Returns are only accepted on the rare occasion that an item was misrepresented in the auction listing. Please carefully review the item’s full description and high-resolution images to ensure your satisfaction prior to bidding.
Buyer’s remorse is not a valid reason for returning an item.
Returns made within our stated policy must arrive back in the same condition they were received.
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