Occasionally, specific items from the Tim Horton's product will not have yet been issued by the manufacturer for distribution by the time the packs hit the stores. When these items are redeemed, we display the "Waiting on Fulfillment" notification.
Rest assured that receipt of the "Waiting on Fulfillment" status indicates that your order was successfully received and that we will fulfill it as soon as they can be distributed. Usually, we receive cards that have delayed manufacture dates within a few months of the start of the promotion.
We thank you for your patience as these items are prepared for distribution by the manufacturer.
Please hold on to your redemption card and code for safekeeping in case you are looking to receive a status update at a future date or have any questions.